When a new restaurant launches or rebrands itself, the management needs to know if the services that they offer are welcome to the clientele. The only way to do this would be to have them fill a questionnaire that helps them determines whether they met expectations or need to make changes on the quality of service. A restaurant feedback form is used in this case.
Phone Number: ________________________
Is this your first visit? ______________
How did you find the ambience, setting, aura of the restaurant? _________________________________
How would you say the reception was at the restaurant? ______________________________________
How long would you say is the duration that it took to get any service? ___________________________
How did you find the attitude of the employees? _____________________________________________
How did you find the service, food and presentation at the restaurant? ___________________________
What did you feel made it stand out from the others that you have been to? ______________________
Was this your first visit? _______. Was the visit a business meeting/date/drive-through?
How did you first hear about us? _________________________________________________________
Would you recommend it to your family/friends? ____________________________________________
What should we change/add to our services to me our service better? ___________________________ ________________________________________________
Would you like us to contact you in case we open a new outlet, have any offers, promotions or events? _________________________________________